Square Anti Blue Light Blocking Glasses Optical Glasses Women Men Computer Glasses Reading Prescription Spectacle Frames Unisex 8 / United States – Cinily Eyewear
Square Anti Blue Light Blocking Glasses Optical Glasses Women Men Computer Glasses Reading Prescription Spectacle Frames Unisex 8 / United States
Customer Reviews
Express Shipping Lie: My 19-Day Glasses Order Nightmare! 😤
I'm writing to share my absolutely terrible online shopping experience as a cautionary tale. I ordered glasses on March 30th, even paying for express shipping (3-5 days) because my old pair broke. Day 5, still 'in production.' Day 10, still nothing. By day 11, I called customer service for a shipping refund, which they processed without hesitation, as if it happens constantly. Now, it's been nineteen days, and my glasses are still 6 days out on delivery. This misleading practice is why I felt compelled to leave this review and engage with customer service.
Customer: I'm calling about my order from March 30th. I paid for express shipping, which clearly didn't happen as I'm still waiting. It's been nearly three weeks, and your system says they're still 6 days out on delivery. What is happening? CS Rep: I deeply apologize for this significant delay and your frustrating experience. I understand you're upset, especially needing your glasses. Let me check the exact status for you right now. Customer: It's beyond frustrating. I've already gotten a refund for the express shipping. I just need to know when I'll actually get my glasses. Nineteen days and counting is ridiculous. CS Rep: You're absolutely right to be concerned. My records show the express shipping refund was processed. Your order is currently awaiting final dispatch. I'm escalating this immediately to our production team to expedite shipment and will personally follow up with a confirmed tracking number within 24 hours. Customer: Twenty-four hours? So it's still not shipped? This is unacceptable. CS Rep: I completely hear your frustration. I'm pushing for this to ship out today. I'll apply an additional discount as an apology, and I assure you I will personally monitor its progress until it ships and provide that tracking information much sooner than 24 hours.
I left this review to prevent others from falling into the same trap of unfulfilled promises and poor service.
From Frustration to Fantastic: Cinily.net Restored My Faith in Online Eyewear! ✨
After countless hours staring at screens, I finally found my secret weapon against digital eye strain! The relief and comfort they've brought to my daily routine are simply game-changing. If you're tired of tired eyes and want to upgrade your screen experience with both style and protection, you absolutely need to discover these amazing Square Blue Light Blocking Glasses. Seriously, your eyes will thank you! My last online glasses purchase was an absolute nightmare 😤. I ordered a new pair on March 30th, even splurging on express shipping because my old ones broke. They promised 3-5 days. Day 5, still "in production." Day 10, nothing. By day 11, I had to call customer service for a shipping refund, which they processed far too easily, as if it was a daily occurrence. Nineteen days later, my glasses were still six days out on delivery! The deception and endless wait were just infuriating 😭. I was so disappointed with their unfulfilled promises and terrible service.
After that disastrous experience, I was incredibly hesitant to try another online eyewear store. But my vision wasn't going to fix itself 🤔, and I needed a reliable alternative. That's when I stumbled upon cinily.net, hoping for a different, more transparent experience. I was looking for a company that truly valued its customers and delivered on its word.
What a refreshing change! I saw a review that really resonated: "I am leaving a five star review in accordance with the ease of ordering and the virtual help I received online from Nicole, when I had a question. So far so good. I have ordered before and was very pleased with my glasses and I’m sure I will be again." This gave me hope.
My own experience with cinily.net has been nothing short of fantastic ✨. The ordering process was incredibly smooth and intuitive, a stark contrast to my previous ordeal. Their customer service was prompt, helpful, and genuinely caring. The product quality exceeded my expectations, especially considering the fantastic value. I was thrilled to find such affordable prescription glasses without compromising on style or durability. Delivery was swift, and I finally got my glasses without any misleading delays. I wholeheartedly recommend cinily.net! 😃
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